A mechanic can be a car owner's best friend or worst nightmare. When car problems arise, people depend heavily on their mechanic to diagnose and repair the issue in as little time as possible. They expect mechanics to work quickly and ethically. To be a great mechanic, you should have the following qualities:
- Strong Customer Service Skills
Great mechanics are able to relate well to customers. They are able to communicate effectively with them and put them at ease about the diagnosis and repair suggestions.
- Strong Communication Skills
A good mechanic has excellent communication skills and is able to translate complex technical jargon into plain English for the average customer.
- Good Diagnostic Skills
A great auto mechanic is able to quickly identify the source of a problem and other related issues. He is aware of diagnostic resources and takes advantage of them as necessary.
- Problem-Solving Skills
Good mechanics can quickly suggest possible ways of addressing problems. They should be able to find the best solution in a limited amount of time.
- Solid Work Ethic
A great mechanic has a solid work ethic. He is committed to quickly solving and repairing problems and is honest with customers.
- Strong Technical Aptitude
Mechanics should be able to use a variety of technical tools to diagnose and address a wide variety of vehicular problems.
- Up-to-Date Technology
Vehicles and technology are continually evolving, and great mechanics stay on top of these changes so they can best serve their customers. As hybrids become more popular, for example, mechanics will be knowledgeable on the most common problems or what could be the most common problems.
Mechanics interested in advancing in the profession have savvy leadership skills and are able to take charge when situations warrant.
While certification is not a requirement of mechanics, it demonstrates a sense of motivation and ambition to both employers and customers. Certification also ensures that the mechanic is up-to-date on the latest technologies and techniques in the industry.
- Personal Tool Inventory
Though not always required of a mechanic, a personal inventory of high-quality tools can ensure that a mechanic feels comfortable using tools, and learning new tools as they become available.. Many mechanics use their own tools on customers' vehicles.